Privacy Policy

Last updated: June 2026

NebulaWeb is committed to protecting your privacy and handling your personal information responsibly.

Information we collect

We may collect the following information when you contact us, complete a form, submit a questionnaire or use our website:

• Name
• Email address
• Telephone number
• Business name
• Website address
• Project requirements
• Budget and timescale information
• Files or documents you choose to send to us
• Website usage information through analytics tools

How we use your information

We use your information to:

• Respond to your enquiry
• Understand your website, hosting, maintenance or SEO requirements
• Prepare quotations and proposals
• Provide services you have requested
• Manage client communication
• Maintain internal records
• Improve our website and services
• Monitor website performance and usage

How your information is stored

Information submitted through this website or during our enquiry process may be stored using trusted third-party tools, including:

• Netlify
• Make.com
• Google Sheets
• Google Drive
• Gmail or email forwarding services
• Google Analytics
• Google Search Console

We take reasonable steps to keep your information secure and only use it for legitimate business purposes.

Sharing your information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary to operate our website, manage enquiries, deliver services or maintain business records.

Examples may include website hosting providers, automation tools, analytics providers and cloud storage services.

Files and project materials

If you send us logos, images, written content, documents or other project files, these will only be used for the purpose of reviewing, quoting for or delivering your project.

Please do not send passwords, login credentials or highly sensitive confidential information through website forms, email or upload links unless specifically agreed.

Analytics

We may use analytics tools such as Google Analytics to understand how visitors use our website. This helps us improve our content, services and user experience.

These tools may collect information such as pages visited, time spent on the website, device type, browser type and general location data.

Cookies

Our website may use cookies or similar technologies. More information is available in our Cookie Policy.

How long we keep information

We keep enquiry and project information for as long as reasonably necessary to respond to enquiries, provide services, maintain records and comply with legal or business obligations.

You may request deletion of your information by contacting us.

Your rights

You may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to certain uses of your information
• Withdraw consent where applicable

To make a request, contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email:
hello@nebulaweb.co.uk

Website:
https://nebulaweb.co.uk